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General Terms and Conditions of Delivery

The goods shall be delivered to the Customer within 15 (FIFTEEN) days of the order’s validation by the Company.

In accordance with article L121-20-3 of the French Consumer Code, if the Company cannot deliver the goods within 15 days, the Customer shall be entitled to request reimbursement of the amount he/she has paid.

In the event that it becomes impossible for the Company to deliver the goods on time due to a delay from the supplier or any other event, the Customer shall be informed as soon as possible by whatever means are necessary.

The Customer can then choose from the following options:

  • Grant the Company additional time to deliver his/her order
  • Request that the amount paid be transformed into credit for another order
  • Ask for reimbursement of the amount that he/she has already paid